Template notice
This policy is provided as a professionally structured starting point. Before publishing, please have it reviewed and tailored by a qualified legal advisor to ensure it reflects your actual data practices and complies with the laws of every jurisdiction in which you operate (including UAE data-protection law and, where relevant, the GDPR).
Technoprix ("Technoprix", "we", "us" or "our"), a brand operating under DIT LLC SP in the United Arab Emirates, is committed to protecting the privacy of everyone who interacts with us. This Privacy Policy explains what personal information we collect, how we use it, and the choices and rights you have.
1. Who we are
Technoprix provides enterprise software services including ERP implementation, business automation, e-commerce, WhatsApp automation, mobile application development and related consulting. For the purposes of applicable data-protection law, DIT LLC SP is the data controller responsible for the personal information processed through this website and in the course of providing our services.
2. Information we collect
We collect information in the following ways:
- Information you provide directly — such as your name, company, email address, phone number and the contents of any message when you complete a contact form, request a demo or otherwise correspond with us.
- Information collected automatically — such as your IP address, browser type, device information, pages visited and referring URLs, gathered through cookies and similar technologies (see our Cookie Policy).
- Information from engagements — when we deliver services, we may process data on behalf of our clients. In those cases we act as a data processor under our clients' instructions and the terms of our service agreements.
3. How we use your information
We use personal information to:
- Respond to your enquiries and provide the information or services you request;
- Provide, maintain, support and improve our services and this website;
- Communicate with you about projects, updates and, where you have opted in, relevant insights;
- Comply with legal, regulatory and contractual obligations;
- Protect the security and integrity of our systems and prevent fraud or misuse.
4. Legal bases for processing
Where applicable law requires a legal basis, we rely on one or more of the following: your consent; the performance of a contract with you; our legitimate business interests (balanced against your rights); and compliance with legal obligations.
5. How we share information
We do not sell your personal information. We may share it with:
- Service providers who help us operate our business (for example, hosting, analytics, email and CRM providers), under appropriate confidentiality and data-protection terms;
- Professional advisors such as auditors and legal counsel, where necessary;
- Authorities where required by law, regulation or valid legal process.
6. International transfers
Your information may be processed in countries other than your own. Where we transfer personal information across borders, we take appropriate steps to ensure it remains protected in line with applicable law.
7. Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal and contractual obligations, and to resolve disputes. When information is no longer required, we securely delete or anonymise it.
8. Security
We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your rights
Subject to applicable law, you may have the right to access, correct, update or delete your personal information; to object to or restrict certain processing; to withdraw consent; and to request a copy of your information in a portable format. To exercise any of these rights, contact us using the details below.
10. Third-party links
Our website may contain links to third-party sites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
11. Children's privacy
Our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated where appropriate.
13. Contact us
If you have questions about this policy or how we handle your information, contact us at info@technoprix.com or via our contact page.